Provider
Legal & Policy Center
About the Page
The JC Learning Provider Legal Framework governs all collaborations between JC Learning (operated by JC Human Resources Limited) and its approved training providers, speakers, and content partners.
This page provides access to the latest official versions of all documents forming the Framework, including the Master Provider Agreement, Annex A – Plan Schedule, and related policies on content, data protection, marketing, and certification.
All current documents and their effective reversion dates are listed below.
Updates and changes are recorded in the Policy Updates Notice (Changelog Section) at the bottom of this page.
Category A — Contract & Commercial Framework
Core legal and financial documents that define the partnership relationship between JC Learning and Providers.
Order | Document | Reversion | Summary | Download |
|---|---|---|---|---|
01 | Master Provider Agreement | 12 November 2025 | Core legal agreement between JC Learning and Providers. Includes Clause 3.6 introducing Free CPDs and related updates on certificates and marketing. | Download |
02 | Annex A – Plan Schedule | 12 November 2025 | Defines Plan tiers (Flex, Starter, Plus, Pro), revenue shares, and operational features. Replaced 'Showcase CPDs' with unified Free CPD provisions. | Download |
03 | Provider Onboarding & KYC Policy | 9 November 2025 | Outlines provider application, identity verification, and payout eligibility requirements. Unaffected by Free CPD updates. | Download |
Category B — Operations, Assessment & Marketing
Policies guiding course delivery, assessment integrity, and exposure management.
Order | Document | Reversion | Summary | Download |
|---|---|---|---|---|
04 | Assessment & Certificate Terms | 12 November 2025 | Defines assessment formats, grading, e-certificate validity, and verification. Alignment only; no new policy clauses. | Download |
05 | Content Standards & Acceptable Use Policy (Providers) | 9 November 2025 | Establishes content quality, IP, and acceptable-use obligations for all courses and webinars. | Download |
06 | Marketing & Exposure Policy (Providers) | 9 November 2025 | Governs promotional placements, co-marketing, and exposure activities. Free CPDs already covered. | Download |
07 | Refunds & Cancellations Policy | 9 November 2025 | Details refund eligibility, processing, and learner communication requirements. | Download |
Category C — Compliance, Data & IP Protection
Policies ensuring data protection, lawful use, and intellectual property integrity.
Order | Document | Reversion | Summary | Download |
|---|---|---|---|---|
08 | Data Protection Notice (Providers) | 9 November 2025 | Sets data-handling standards and responsibilities when accessing learner information. | Download |
09 | IP Takedown Policy | 9 November 2025 | Describes JC Learning’s procedure for copyright or infringement complaints. | Download |
10 | Glossary of Defined Terms | 9 November 2025 | Provides definitions of capitalised terms used across all JC Learning legal documents. | Download |
Policy Updates Notice (Changelog Section)
Effective 12 November 2025
-
Master Provider Agreement – added Clause 3.6 “Free CPDs” and aligned certificate & marketing terms.
-
Annex A – Plan Schedule – replaced “Showcase CPDs” with unified “Free CPD” provisions (Clause 5.7).
-
Assessment & Certificate Terms – alignment only; no structural change.
Notes
Archived versions of key documents are available upon request for audit or compliance purposes. For questions, please contact info@jchrhk.com.