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Course

Code: 

25011/DP25004/LY02/CO

Negotiation & Conflict Resolution

Learning Overiew

Practical frameworks for preparing, conducting, and closing negotiations in project contexts. Techniques to manage disagreements, handle difficult stakeholders, and achieve win‑win outcomes.

Key Takeaways

  • Project managers, contract admins, supervisors

  • Consultants, contractors, QS in claims or variations

  • Leaders managing stakeholders or subcontractors

  • Professionals strengthening negotiation skills

Target Audience

  • Structured negotiation models

  • Sources of conflict and remedies

  • Listening and questioning skills

  • Handling difficult personalities

  • Turning disputes into collaboration

Learning Outcomes

  • Confidence in high‑stakes discussions

  • Better strategy and emotional intelligence

  • Fewer disputes via proactive communication

  • Stronger leadership relationships

Your Instructor

Rebecca Tan

Rebecca is a coach for project leaders, specialising in negotiation, conflict resolution and intercultural team leadership. She uses role-play and practical tools.

Click here to learn more about 

Rebecca Tan

Delivery Details

Access Period

90 days

Mode

On-Demand

Language

Cantonese

Learning Duration (hrs)

2

Assessment

N/A

eCertificate

Certificate of Completion

Remarks

-

Fees

HK$

300

CPD & Courses by 

Rebecca Tan

Course

Professional Skills

Communication for Project Managers

Course

Professional Skills

Leadership in Multicultural Teams
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